It was noticed that many students / parents are facing difficulty while making payment through debit card / credit card. This may be because of following reasons:
a) If you are making the payment through credit card and debit card, your maximum transaction limit per day for on your card is under. 25,000/- 40,000/-).
b) You could also make the payment through net banking and make sure that your payment limit is set appropriately.
The detailed procedure for making payment through Qfix / University gateway is available for your reference as attachment to this email. After successful payment of fees, a receipt will be generated automatically for the reference of the students.
The receipt generated in the above procedure is the conclusive evidence regarding payment of fees by the students & no further confirmation is required from the finance department for the above purpose.
In case the hostel & mess fees are not available on Qfix for the existing students then confirm availability from DSA office, and same needs to be paid in the link https://srisriuniversity.edu.in/registration/pay_fees.php by tick hostel fees, mess fees in the payment towards column.
Note:The students availing the hostel facility for the first time need to pay security deposit of Rs.10,000/-. Hostel, Mess & Transport fees will be charged for the entire semester from 01/01/2021. There shall be no refund option or adjustment of the fees in the middle of the semester as per the policy guidelines (Please refer to student handbook) If you would like to opt for Mess card, please fill up your details in the following form: https://forms.gle/1KwsFHhv8UqgS8ex5
Note:This form is ONLY relevant for those students who have paid for Mess Facility in Kaivalya for 1st time and are in campus physically, you shall be allowed inside the kaivalya for 3 days towards food facility until the card activation process completes.
If you are Paying with UPI, Please Don't Forget to come back to the Website Payment page again to complete your Transaction and get the receipt.
Please check the daily transaction limit of your card / UPI before paying Ex- Rs. 25,000 / per day, Rs. 50,000 / per day, Rs. 75,000 / per day, etc. If your limit is less please pay in instalments. to avoid the chance of failure transactions. You can edit your desired amount on the payment page.
As per RBI's directive, w.e.f October 01, 2020, any Indian debit/credit card not yet used for online e-commerce will be blocked for all online transactions. In case of such failure, please contact your card issuing bank to enable online usage.
Please don't try to go back and pay again, always start fresh new Payments from the https://srisriuniversity,edu.in/ SSU Website to avoid broken Transactions.
Fees Due & General Information: email@example.com
Any Fees Payment related Query : firstname.lastname@example.org
All type of Hostel & Mess related Query: email@example.com
Other Query & Grievance: firstname.lastname@example.org
Caution Money, Special Refund & NOC related Query: email@example.com
Backlog & Special Examination Fees Query : firstname.lastname@example.org
Loan Letter, CLC, Migration & Other certificate query : email@example.com
Ans-1: Details of fees along with breakup for the upcoming semester and with the fees of previous semester are forwarded to the Academic Coordinators for the purpose of further circulation to students prior to the semester payment date. In addition, fees details are uploaded on Qfix portal where you can download the receipt instantly.
Ans-2: Go through the step-by-step guidelines circulated by DSA Office / ER office / Academic Coordinator for making the fees payment through Qfix.
Ans-3: There is no password required. You need to enter the Student enrollment ID provided by the ER Office at the time of admission for making the Fees payment.
Ans-4: Hostel Fee is required to be paid by students those who want to avail and book the hostel in advance (The hostel has limited capacity and it is available against first come first serve basis). Mess & Transportation Fees need to be paid by students those who want to avail the same.
Ans-5: There are number of calls being attended by finance department from many students. It is best recommended to write an email to (firstname.lastname@example.org) . The turnaround time of response to your mails 48 hours of the receipt.
Ans-6: The excess payment made by the students in the previous semester is adjusted against the “Tuition Fees” of the student for the upcoming Semester. Those students whose Semester is already completed, the excess payment made will be refunded along with the caution money.
Ans-7: There is no further communication required with the payment details to the finance department if you have made the payment through Qfix platform.
Ans-8: Annual Fees is the mandatory fees for all students and there is no breakup for this.
Ans-9: If the student has not availed the hostel during the semester and withdrawn the same by following the standard procedures notified by DSA by 5th March 21 (as per the notification sent by DSA dated 24.02.21), only then the Hostel fees will be adjusted against the fees due.
Ans-10: If the payment has already been made by you for previous semester kindly send the transaction reference no. to Finance email ID mentioning the details. (email@example.com). and the same will be reconciled in our records.
Ans-11: The Finance Team is always ready to assist students for any payment related queries during the office hours of University between 9:30 AM to 5:30 PM.
Ans-12: Your first point of contact is always DSA office
(firstname.lastname@example.org) .However, queries related to policy will be addressed by ER Office and all other queries will be addressed by the DSA Office.
Login through URL as given below
A window will be displayed as given below.
Choose the option “PAY DIRECT”. A window will appear as given below.
Type the Institute “Sri Sri University”.
It will ask for Branch after typing the institution name. Choose: “Sri Sri University”
Then it will ask for University Enrollment ID. University Enrollment ID is the ID given to the Student during Admission. It consists of YYYY (Year of Admission)-SSU-XXXXX(Numeric). e.g. 2019-SSU-00111
Then enter Captcha and click on the search button.
The Screenshot of the window has been given below for your reference.
A screen will appear as given below.
You need to scroll down where you will get the details of Fees “Unpaid”, “Paid” & “Additional Fees”
The screen will appear as given below.
You need to click the check box for which you want to pay the Fees. You can also edit the amount of payment by editing the amount shown beside “Partial payment”. Option for “Partial Payment” will only be enabled after clicking the Check Box for a particular Fees. The Screen will appear as below.
After selecting a Check Box or Multiple Check box Scroll down below. And click on Pay Option.
A “Payment Summary” will be displayed as below. Press on Proceed after verification of the details.
You will find a payment Screen with the Options for payment through
choose the desired mode and click on “Proceed”, it will be Re directed to Bank Portal.
Enter the necessary details and make the payment. After Successful payment the site will be redirected to Qflix Portal (Don’t press back/Refresh button in between) and a Qflix reference number will be displayed and the receipt of payment will be generated after successful completion of the process.
Alternatively, you may also download the receipt after Step 2. Choose “Download Receipt”. Provide Qfix reference no. and enter Captcha. Enter the “Search button” and you will get your Receipt.
Students those who want to pay through Offline Mode like NEFT (Receipt can be downloaded after 7 days only) need to click on “Download Challan” option after step-8.
The Challan will look like as given below.
Fill the NEFT details by taking Beneficiary name, Account no. & IFSC code mentioned in the Challan and make the payment. After seven days of payment the receipt can be downloaded as mentioned in the Step-11.
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